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  • November 16 2014

Industry and Client Challenge

A leading global business and information technology company, delivering consulting, systems integration, and outsourcing solutions to clients in over 20 industries. They leverage deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. They needed to demonstrate how to work with an offshore vendor that is performing due diligence for a possible outsourcing and sales teaming agreement.

The Environment

  • Multinational financial services company
  • Technology due diligence initiative spearheaded by an India-based company
  • Various technologies implemented by teams spanning over 100 autonomously run divisions (acquired companies)
  • No corporate communication strategy

The Solution

  • Development of “Rules of Engagement”
  • Strategic development of new communication plan to be utilized by both organizations, specific to the initiative
  • Implementation of technology to allow for clear, intercompany communication and knowledge sharing in a secure and shared setting

The Results

  • Streamlined and focused communication strategy leveraged by both organizations that increased the chances of success
  • A better understanding of the existing labor arbitrage and the differences between the two organizations corporate and geographic cultures
  • Ability to leverage best practices across the divisions and between both organizations